At Autentic we fully stand behind our products.
Our goal is to let you enjoy our high-quality premium glamping tents and tent accessories to the fullest.
Although we supervise the entire production process and perform checks at every step, we want to ensure that our users and distributors feel secure in the knowledge that our sales team is ready to respond to questions and that they are covered should something go wrong.
Your tent comes with a handy pocket-sized Tent-ID card. It contains some tips and tricks on how to set up, store and maintain your Autentic tent correctly. But this Tent-ID card also contains the unique tent number. So in case you have a question on a tent or you need a repair, please keep the ID-card at hand.